About Dashboard:
Team Performance: - A company always works in teams, and every team has a different team leaders who handled the team members. Teams always work in unity, every person has different skills in different areas. If we work as team every team member should equally contribute to achieve the targets but usually some members perform very well and few members perform very low. Through analysis done through the dashboards we can see the performance of every employee in each and every area.
Basically team performance dashboard works for analyzing the team’s performance. By using the team performance dashboard we can see individual performances and make improvements in the performance on the basis of data. It will help us to forecast the next vision of targets and achievements and managing things like how we can improve sales, how we can generate revenue etc.
Below shown dashboard is useful to analyze the team’s performance in every field.
On the top of the dashboard we have filters to select the criteria to show reports according to most scenarios.
In the first table of Performance date 1:- We can see the report according to the Date, Product, Average, total. This table is showing the summary of Login hours, Total talk time, total hold time, sales, sales per hour, revenue, revenue per hour. Also we can see the call status as well Total calls:- Excellent calls, good, fair and poor. According to calls we can show CSAT% age as well.
In the second table of Performance date 2:- In this table we can change the date and data will present the report with the same information. We can see the report according to the Date, Product, Average, total. This table is showing the summary of Login hours, Total talk time, total hold time, sales, sales per hour, revenue, revenue per hour. Also we can see the call status as well Total calls:- Excellent calls, good, fair and poor. According to calls we can show CSAT% age as well.
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